Professionalism, experience, credibility and responsibility.
It is important for us that you feel comfortable (literally), and therefore you should consider a few things before choosing who treats you.
1. Professionalism
Prior to choosing a company, you should check the level of professionalism of the therapists working there. A suitable certification (Medical Footwear Course), professional experience, supervision implemented by competent entities for the purpose of quality assurance, service and custom orthotic orthotics adjustment. Avidor’s staff is trained by the leading and most experienced specialists in Israel. Our personnel provides services under the supervision of such leading experts in the field of medical footwear, as:
Prof. Moshe Ayalon – biomechanics specialist, Biomechanics Laboratory Director, Wingate Institute.
Prof. Meir Niska – orthopedics specialist, Orthopedics Department Director, Meir Hospital, Kfar Saba.
In addition, Avidor, in collaboration with the chain’s specialists, professors and physicians in the field of medical footwear, operates a unique Medical Footwear Course at the Tel Aviv University. The chain strives to provide professional knowledge and skills to the next generation through suitable training in the field of medical footwear, including the abilities to read prescriptions, as well as creating and adjusting orthotics.
The company works in compliance with ISO 9001 International Standard.
2. Seniority
Today’s market is flooded with orthotic orthotic companies, which are established and closed constantly. Avidor has been established in 1939 and currently operates 16 branches nationwide. We recommend choosing am experienced company, preferably large chains with many branches, in order to ensure that you will always receive the required service even after paying for the product, taking advantage of the full orthotic warranty period.
It is recommended to check the service conditions in another branch of the same chain and obtain information regarding the company’s experience.
3. Listen to you friends
There is no doubt that the easiest and the most effective way to choose a reliable company is by “word of mouth”.
Always ask your friends, who have previously ordered orthotics. They will be able to recommend an experienced, qualified, reliable and patient professional. Also, check the Internet and social networks for reviews and recommendations. Avidor chain works in collaboration with all HMOs. For many years, Avidor has been working in cooperation with the Ministry of Health, Ministry of Defense and The Lewis National Rehabilitation Institute.
4. Treatment process
Footwear and walking solutions can be a matter of a long process, since the foot changes as the orthotic itself and therefore, it is important to make sure that the treatment can be continued according to adjustment requirements.
Check the company provides orthotic examination and maintenance services, and ask about the service conditions. Professional companies will not charge an additional fee for orthotic adjustment and coating renewal during the warranty period, which should fit the orthotic’s recommended period of use. No less important is to make sure that all necessary adjustments can be made within the company and not by a third party, in order to save time and effort.
Avidor company makes sure to check your orthotics regularly during the warranty period, in order to provide you with a complete service and prolong the life of your orthotic orthotics.
5. Measurement methods – how does it work?
Ask about the measurement method. Presenting the plaster cast will increase the chance that you will get an orthotic according to your foot patter and not a pre-designed product. Ask about the range of orthotics the company can offer, as well as the orthotic adjustment methods and the best method that is suitable for you. orthotics should be custom made for everyone – each orthotic has a different functionality and price. Do not hesitate to ask why you were suggested to purchase a certain type of orthotics and ask about the criteria for determining the price of the orthotic and its maintenance.
Avidor uses various measurement methods. The Soft Premium Support (STS) is a unique American measurement system, exclusive imported by us to Israel. This method is considered the most precise measurement method available and it incorporates 3D data collection regarding the foot.
The unique aspect of this method is that the measurement is implemented while the patient is lying down and therefore, the body weight is neutralized and foot measurement is executed with maximum precision.
During consultation, you will receive all the details regarding adjusting the orthotics according to your individual needs. Price quote will be given only after a thorough examination of your feet. Additional adjustments and repairs do not require extra fee during the warranty period.
6. Complete satisfaction
Make sure that the company you have applied to provides services to your complete satisfaction. You satisfaction goes hand in hand with professionalism and the quality of service.
Avidor guarantees that you will be fully satisfied by the results, or you will get your money back.
